Tuesday, July 27, 2010

Person-centredness

What do we mean when we say we are person-centred. This is a question that Baptistcare staff will be encouraged to ask more and more in the future. This morning a group of our staff met with representatives of Curtin University’s Centre for Research into Disability and Society, to hear about plans for a research project that will seek to develop Baptistcare’s person-centred culture and practice. The project will include both Honours and Masters level research and will help us to jointly develop an approach to person-centredness that reaches across the ageing, disability and mental health sectors within the organisation.

Professor Errol Cocks presented a summary this morning of what person-centredness is in health and human services. This is a good starting point and I hope that it provides opportunity for us to develop this question more effectively in the future.

Person-centredness is a focus on the person that emphasises:
• Providing support to the individual that closely reflects the person’s needs and preferences;
• Responding to the person by acknowledging and working through his/ her strengths;
• Enabling the person and/or those close to the person to have a strong influence over that support;
• Promoting informal relationships as much as possible.

Where is person-centredness to be seen in a service?
• In an organisation culture
• In relationships within and outside the organisation;
• In the manner in which the organisation plans for the people it serves;
• In the manner in which the organisation provides its services;
• In the manner in which the organisation supports its workers and other key stakeholders such as families.

Tuesday, July 20, 2010

Transform and Enrich

As new mission and vision statements go up on the walls of Baptistcare services around Western Australia people may well ask what is meant by the vision statement: To transform and enrich lives.

A vision statement is not so much a statement about where we are now but about the direction the organisation plans to go in the future. It is developed to help keep us on track in both our dreams and our planning for the future.

It is relatively easy to see how people’s lives can be enriched through the types of caring services offered by Baptistcare for older people who require support through some very difficult aspects of the ageing process, for people with disabilities, for people who have a mental illness and those who are in need of other forms of emotional support. Through the provision of various accommodation options and other types of physical, emotional and spiritual support, Baptistcare is able to do quite a bit that could be seen as providing enrichment to people’s lives.

But what about transforming? Are we in the business of transforming or simply helping to make people’s lives a little more comfortable when nothing else is available?

There is nothing like hope to bring about transformation. Individuals who have experienced hope have been able to see past the despair of the present to a better world in the future; they have been able to find ways to overcome a whole range of difficulties and find meaning and purpose in life. Communities have used hope to galvanise unity against common enemies and to develop creativity that leads to a new future.

As Baptistcare seeks to deliver slices of hope into people’s lives our vision is that people’s minds will be transformed as they gain a glimpse into a new perspective on life.

Make sure you take a look at our new blog about the campaign to find an aged care solution: Get the FACS!

Monday, July 19, 2010

Welcome

Welcome to Transform and Enrich. As I commence my new role in Baptistcare as Leader Mission and Service I want to use this forum to begin discussions about a range of issues which will include the mission, vision and culture of Baptistcare. Watch out for some interesting reflections.